Warranty on products Offered: Generally all aquatic products comes without warranty unless specified or provided by the manufacturer directly, you may visit the manufacturer’s website, contact us in case you need more information or details for a specific product. Eheim, fluval comes with warranty. No warranty for SunSun, Boyu and Wyin. Kindly check with us for further clarification before placing the order.
Products Images & Details: All product names, images, logos & brands are property of their respective owners, and are in no way associated or affiliated with Aqua Zones. Use of these does not imply any co-operation or endorsement. We respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at firstname.lastname@example.org
Pricing and Payments: Payment once made can not be cancelled or returned unless the non availability of items after placing the order where we will refund the full amount.
Refund against Cancellation: If the order is lost or un-delivered to your preferred location by courier, then the entire order amount will be refunded. Kindly allow 3 to 4 working days to process the payment and will be initiated to the original mode of payment once we get the confirmation and acknowledgment from courier company against order cancellation.
Availability : We assure take utmost care in keeping the inventory of all the listed products on the website on a regular periodic basis, but there could be unavoidable / unexpected situation where the product you have ordered is gone out of stock due to delay in updating the physical stock in our website or is not in a condition to be shipped or is expired or is being discontinued from production. In such event, you will get a call / notification from our designated team. In case the order is paid, your refund towards the same will be processed on same day as cancelled thru the same mode as you paid us. It will take due course of time as prescribed by the payment gateway or the bank as per the prevailing law/rules.
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